Privacy Policy
Privacy Policy
Last Updated: April 28, 2026
1. Introduction
Welcome to Alanya Tour ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://alanya-tour.com or use our services.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Make a booking or reservation
- Register on our website
- Subscribe to our newsletter
- Contact us via email, phone, or contact form
- Participate in our services
The personal information we collect may include:
- Name and contact information (email address, phone number, postal address)
- Payment information
- Booking details and preferences
- Communication history with us
- Technical data (IP address, browser type, device information)
3. How We Use Your Information
We use your personal information for the following purposes:
- Processing and managing your bookings and reservations
- Communicating with you about your bookings and our services
- Sending promotional materials and newsletters (with your consent)
- Improving our website and services
- Complying with legal obligations
- Preventing fraud and ensuring security
4. Information Sharing and Disclosure
We may share your information with:
- Service providers (payment processors, tour operators, accommodation providers)
- Business partners necessary for fulfilling your bookings
- Legal authorities when required by law
- Third parties with your explicit consent
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Under GDPR and applicable data protection laws, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent at any time
7. Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Alanya Tour
Address: Mahmutlar mahallesi Barbaros caddesi Güneş apartmanı 43/F, Alanya, Turkey
Phone: +90 538 342 81 29
Email: info@alanya-tour.com